0800 0608612

Privacy policy

Privacy policy

MotorGuard Warranties Privacy Policy

Last updated: September 23, 2021

MotorGuard Warranties Ltd (“us”, “we”, or “our”) supplies motor warranty products and operates the MotorGuard Warranties website.

This page informs you of our policies regarding the collection, use and disclosure of personal information when you use any of our services or products.

We use your personal information to provide and improve our service. By using this website or our services, you agree to the collection and use of information in accordance with this policy. Unless otherwise stated, terms used here have the same meanings as in our terms and conditions.

Information collection and use

We are the Data Controller in respect of any personal information you supply which means we have a legitimate interest to collect, store and share your data amongst our group of companies in order to administer your cover and provide you with a service. For these reasons, we may also need to share it with repairers, dealers, suppliers or other parties where required.

We use your data to contact you for purposes relating to your cover, or for legal, regulatory or crime prevention purposes. Providing you have given us permission, we may also send you the occasional marketing communication or contact you for feedback which will be used to improve our services.

You have the right to access and rectify information held about you. You can change your permissions at any time too by contacting us. For any data queries, please email us here or write to us.

We will not use or share your information with anyone except as described in this privacy policy.

Types of personal data

The personal data we collect is used to contact and identify you. Personal data may include, but is not limited to:

  • Name
  • Email address
  • Telephone number
  • Address
  • Vehicle registration number and make / model

Log data

We collect information that your browser sends whenever you visit our website. This may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

We use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you decline the use of cookies, you may not be able to use all of our website.

Service providers

We may employ third party companies and individuals to facilitate or manage our website, perform web related services or to assist us in analysing how our website is used.

These third parties have access to limited personal information only, to perform these tasks on our behalf. They are not permitted to disclose or use it for any other purpose.

Security

The security of your personal information is extremley important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Links to other sites

Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s privacy

Our service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately. If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers immediately.

Compliance with laws

We will disclose your personal information where required to do so by law.

Changes to this policy

We may update this page from time to time and you are responsible for checking for such changes. Any revisions come into effect from the date they are posted on this page.

Contact us

If you have any questions about this privacy policy, please contact us on 0800 0608612.

MotorGuard Warranties Ltd c/o Warranty Solutions Group Ltd
Suite 57 Midshires House
Smeaton Close
Aylesbury, Bucks HP19 8HL

Tel: 0800 0608612
Email: hello@motorguard-warranties.co.uk

Registered number: 13265786

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